Quality Service

Litemax Electronics Inc. (Litemax) is dedicated to a high quality customer service of product and e-shop webste. We guarantee that Litemax products will be free from designing, manufacturing or component defects.

For standard items, Litemax offers 1-year warranty that starts from the date of the invoice. All Information of after-sales service, please refer at customer service. Please read the RMA policy carefully before returing any item or, you can email to our customer service team. All our products must be inspected by our Quality Control department in order to ensure a best quality for you. All our products, sellling from Litemax e-shop website, are applicable to Litemax return & repair policy.

Our return & repair policy is applicable to products, which are purchased directly from our eShop website.

You have to agree with Litemax product selling and warranty policies if you would like to make an order on Litemax e-shop website. You fully understand our policies before sumbitting your order.

Please be advised that Litemax eShop only accepts product returns in the case of issues relating to PRODUCT QUALITY, and reserves the right to refuse all other requests for returns. To return an item due to a quality-related issue, you must first contact our customer service team at eshop@litemax.com to check whether a return is possible. Our technical team will help you go through all the problems. All product returns require an RMA number from the Litemax customer service team. If you have any questions after purchasing our products, please contact our service team at eshop@litemax.com, and they will reply as soon as possible.